Services

Services

THE BACKBONE OF LENA GROUP

CLIENT CENTRIC SOLUTIONS
A wide range of products and skills, we connect the right talent to the most suitable brief at the right moment in our network and beyond. We execute with craft, care and scale.

PROBLEM SOLVING
In a constantly evolving world, handling the unexpected is as important as planning the expected. Being proactive, problem solving and being able to handle stressful situations make the real difference and transform challenge in success.

TECHNOLOGY RIDER
Our in-house software WeMeet® is at the heart of our tailor-made project and event management. It maximizes efficiency, saves time and improves communication. Customizable based on the needs of our partners it allows us total flexibility in our database management.

OUR PRODUCTS

INTERNATIONAL & NATIONAL CONGRESSES

MEDICAL EDUCATION & COMMUNICATION

AWARENESS AND NETWORKING PROJECTS

STAND ALONE & PRODUCT LAUNCH

COMMUNICATION & WEB COMMUNICATION

OBSERVATIONAL EPIDEMIOLOGICAL RESEARCHES

REGISTRIES

SOFTWARE DEVELOPMENT

ASSOCIATION MANAGEMENT

What We Do

We manage every stage of your project, from fledgling ideas to developed concepts and sturdy strategies upon which to build your unique event. We believe in traditions and incorporate history and experience within our technical innovations. Our projects feature a unique graphic identity designed around your specific functional and aesthetic preference. Our partners are the soul of our projects. Our aim is to illustrate your values and individuality through the concept and design of your event.

Conference & Event Design

Based on the needs and expectations of our partners our support starts by defining the ideal format, location, timing and deadlines, audience generation as well as introducing new and unique features.
We turn your ideas into reality.
Venue search and assessment, project feasibility surveys, economic and financial risk analyses, fiscal / VAT consultancy as well as travel and VISA support.

Project Management

Budget & financial management, planning, team coordination and regular reporting.
Specific additional services can be activated according to your desired outcomes of the project. These can include legal consultancy, project insurance, and risk evaluation.

Programme Secretariat

Calling on many years’ experience and knowhow of handling event programmes we can advise on schedules and format. As an accomplished scientific secretariat we take care of abstracts, programme definition and updates. We will support the programme board through every stage of the schedule and, by working side-by-side with your programme committee, we regularly work on updating and improving procedures.

Fundraising, Sponsor & Exhibitors Management

We support our partners with an effective methodology in sponsorship prospecting and exhibition-space sales, helping you find new areas of financial support and partnerships. Exhibition management, group registration support, management of communication materials and signage for on-site promotion.

COMMUNICATION, MARKETING & AUDIENCE GENERATION

Coordinated graphic design, web design, website creation and management, SEO, SEM, printed material design and production – we handle it all. Tailored marketing plans based on your needs and targets, including database management and audience generation, newsletters, promotions to targeted audiences during similar events, promotion through associations, patronages, commercial and media partners, special promotion and social media campaigns.

VIRTUAL AND HYBRID SOLUTIONS

Long before the Covid -19 pandemic we had been offering our clients the possibility to record scientific sessions and events and make them available to participants at a later stage. This technology was often used to remotely connect speakers who were unable to travel. More recently we have developed our streaming of live conferences, giving remote participants the possibility to interact with questions and comments within the setting of a virtual platform. Combined with our strong experience in designing and implementing studio and hybrid events this has allowed us to offer a complete menu of technologies to best suit your needs.

Logistics

Full management and negotiation of conference services including venues, stages, audiovisual equipment, technicians, catering, signage, conference materials, giveaways, etc..

Registration & Booking System

We benefit from a customizable and flexible registration system thanks to our proprietary software WeMeet®. This includes secure web payments, hotel reservations visa support, workshops and parallel course selection, social programme participant management along with many other features. It also offers our partners direct access in order to monitor data and be constantly updated in real time. This portable system travels with us, transforming from back-office to on-site registration management.

Hotels

Hotel prospecting and assessment, negotiation, contract management, booking handling, cancellation policies, room sales, on-site coordination, attrition monitoring and risk management – nothing is too complex for our experienced team.

Social Programme & Transfers

Social Programme design and fulfilment including special activities tailored to each destination such as thematic tours, technical visits, team building activities, etc.

On-site

From back-office planning right through to the live event we are by your side. Staff selection and coordination, on-site registration set-up and management, VIP & speaker assistance, sponsor and exhibitors support, exhibition set-up, running and dismantling. Nothing is too big or too small.

Post Congress Follow-ups & Analysis

We don’t stop working, even when the event is over. Web-based surveys, thank you letters, follow-ups, certificates of attendance, photo & video galleries, updates to the event website – these are all essential parts of your project. Detailed budget reconciliation and audit, debriefing with all stakeholders, speaker and participant feedback and analysis – a complete action plan to ensure we keep improving your experience from one edition to the next.

Welcome Travel Team – Destination Management

Welcome Travel Team is the leading Destination Management Company in Monaco and Southern France. We provide a wide range of ancillary services alongside the organisation of conferences, product launches, conventions, exhibitions and incentives.

Ingenuity Games – Software development

Our experience and capabilities in software development range from our in-house CRM system WeMeet® all the way through to state-of-the-art VR games which can be tailored according to your needs – team motivation, training or just an excuse to relax.